Veterinary healthcare team members are special people, and Dr. Burns and I have been fortunate to work with many fantastic technicians, assistants, and receptionists over the last decade. And, although you typically speak of taking your pet to see the veterinarian, it is really these other folks who truly make a practice tick, smile, and hum, but they rarely receive the credit they deserve. You see, they are the face and voice of our practice offering a smile to a visitor or comforting words to a worried pet owner on the telephone. They are the gentle hands holding your pet during the mild unpleasantries that must be endured to to maintain good health. They are the watchful eyes and ears administering and monitoring anesthesia while your veterinarian performs surgery. They are the skilled hands performing the tasks of nurses, pedicurists, dental hygeinists, X-ray technicians, anesthetists, midwives, laboratory technicians, pet store employees, and many others—often during a single day. They are the concerned souls calling to check on an ill patient. They are the playful friends teaching a new puppy to sit before he gets a treat. And they are the tearful eyes and warm hearts sharing your grief upon the death of a beloved pet.
Based upon this description, it’s pretty easy to see that choosing our team is no small matter! Just as a quarterback can’t succeed without a strong offensive line, even the best veterinarian can’t reach her potential with a weak team. With this in mind, Dr. Burns and I have begun the search for the kind of folks who will help make us better veterinarians. We’ve submitted posts to CareerBuilder.com and Craig’s List, as well as written advertisements in the Arizona Veterinary Medical Association’s newsletter, and we’re getting ready to choose the “A” team—the perfect combination of attitude, enthusiasm, and skills. It’s both frightening and exciting at the same time, but we’re confident that we will be able to put together a strong foundation to build upon as the practice grows. To us, the prospect of becoming a brand new company’s first employees is very exciting; it offers a fantastic opportunity to contribute and help create something special, as well as a chance for advancement and increased responsibility as the business grows. We hope that these unique opportunities will attract people with unique skills and a strong desire to contribute to our practice in meaningful ways, and we look forward to introducing them to you here as the team comes together!