In November of 2009, Priority Pet Hospital became only the second veterinary hospital in Gilbert to earn
AAHA accreditation. We chose to become AAHA-accredited as a way to demonstrate our commitment to the highest standards in our industry and set goals for continuous improvement.
The American Animal Hospital Association accredits small animal hospitals throughout the U.S. and Canada. AAHA-accredited hospitals are evaluated on 900 standards and demonstrate an exceptional level of medical care and client service. Like all AAHA-accredited practices, we are re-evaluated every three years to make sure we continue to serve as pace-setters for entire profession. Only 15% of veterinary hospitals in the United States and Canada have made a commitment to meeting AAHA’s high standards of veterinary care.
The Cat Friendly Practice program was created to improve the standards of veterinary care for cats in practice settings. The Cat Friendly Practice program’s standards encourage high-quality feline veterinary care while helping cat owners address the unique challenges and difficulties that come with bringing cats to the veterinarian. We first earned this certification in June of 2012.
Priority Pet Hospital was built with cats in mind. We’re equipped to address the physical and behavioral needs of cats. Our cats-only exam room and dedicated feline ward reduce the sounds and smells associated with dogs. Fluffy towels, gentle handling, catnip, treats and other tricks help reduce stress for cats and their families.
With a nod to PPH’s “gentle,low-stress handling, positive reinforcement, patience and compassion,” the East Valley Tribune named Dr. Burns and the team at PPH Gilbert’s Best Veterinarian again in 2014. Voters lauded our team for the warm, inviting atmosphere we create for patients and pet owners.
Dr. Burns was honored by our great family of clients again in April of 2013, as she took top honors in the veterinarian category in 2013’s Best of East Valley, sponsored by the East Valley Tribune.
Voters acknowledged our commitment to helping pets and people feel like part of the family and our follow-up, two things we take great pride in providing to everyone who visits.
It wouldn’t be long before our fans found another honor to nominate us for! In April of 2012 we were humbled to learn we’d been chosen as the East Valley’s Best Veterinarian by the readers of the East Valley Tribune.
A number of heartwarming comments from clients accompanied the announcement on the Trib’s website. Among these comments were references to our patient approach to nervous or fearful pets, our emphasis on follow-up even after our clients leave, and the effort we make to help visitors feel like members of our family.
In 2010 our raving fans helped us go two-for-two in Sonoran Tails. Accolades like this mean a lot to us, since they come from the people who matter most to our practice: our clients.
While we’d set our sights on a three-peat the following year, Tails discontinued the Readers’ Choice awards in the Phoenix market in 2011.
Our family of clients has been a tremendous source of goodwill and positive word-of-mouth. In the fall of 2009 we were honored to be nominated and chosen as the
Valley’s Best Vet by our loyal clients.
With a Valley-wide circulation of over 12,000, Sonoran Tails promotes pet rescue and responsible pet guardianship.